Everyday Patriots - Government Edition August 2013

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This is the government edition of Everyday Patriots where I'd like to recognize some of our employees of Spartanburg County. These patriots have excelled at their jobs or have gone over and above to provide exceptional customer service to the citizens of Spartanburg.

*Sherry Dull, Laurie Horton, Joan Holliday, and Bob Harkrader with the Planning Department, Jerry Glover with Building Codes and Jim Hipp, Deputy County Administrator – this team assisted a developer who has been working on a project in Spartanburg.  Of particular note was the staff’s approach to the developer, which included a very sincere appreciation for his company’s investment and faith in the County. The team was recognized for their prompt responses for additional information, their professionalism and their commitment to helping the developer navigate successfully through the process.

 

In addition, Sherry Dull was recognized for her assistance to a consultant from New York who remarked that Sherry was extremely responsive, knowledgeable and presented a great first impression of the County. Laurie Horton was also specifically recognized as an asset to the County and thanked for her steadfast commitment to assisting citizens and developers with the highest level of exemplary customer service.

 

*Marlene West, Register of Deeds office – two citizens stopped by Council’s office recently to let Council know that they were very appreciative of Marlene’s assistance to them. They said that she was a tremendous help to them and wanted to be sure Council knew how fortunate we are to have her as part of our team.

 

*Debbie Zeigler, Clerk to Council – A law firm that has been assisting an industrial client who is expanding in Spartanburg County shared with us how much they appreciated Debbie’s efforts with their economic development related agenda items.  They said that Debbie always goes above and beyond to help them with their items.  Their complement recognizes the efforts that Debbie makes every day to assist Council, staff and our corporate citizens with the meeting agenda process.

 

*Cole Alverson, Budget Director – Cole was recognized for bringing distinct honor and pride to the County by obtaining his Masters of Business Administration(MBA) from the USC Darla Moore School of Business.  The County congratulates him on reaching this important personal and professional milestone in his career.

 

*Jerry Glover, Interim Building Codes Director – The County received a follow-up letter from a local company thanking Jerry Glover for his help with a recent as well as past projects.  The letter went on to say that Jerry has gone far beyond just doing his job and that he has provided excellent professional service to this company. As the department head, Jerry was thanked by Council for setting the example for his department in customer service and assistance to the companies helping the County grow and prosper.

 

*Brian Waldrep, Jonathon Emory & Travis Morris, Building Code Department – Council congratulated these building inspectors who have taken the initiative to study and successfully pass International Code examinations. These exams require a significant amount of time and effort in preparation and represent a recognition of their knowledge of the International Code:

 

Brian Waldrep – Residential Electrical Exam

 

Jonathon Emory – Fire Inspector Exam

 

Travis Morris – Residential Electrical Exam

 

*Gary Splawn and Jim Hyatt, Building Code Department – a local business leader shared with the County recently how impressed he was with the services that he received from the County regarding a home that he is purchasing.  The home had been moved to a new location and was unfinished.  Gary helped answer his questions and Jim met with him on site to discuss how to finish the inspection process for the home.  This business leader remarked about how committed these two individuals were to helping him and that he wanted the County to how much he appreciated their assistance.

 

*Tony Bell, Human Resources Director – Last month, Tony was elected to the Goodwill Industries International Board of Directors for a three year term.  Tony has been an active member of the Goodwill Industries of the Upstate/Midlands South Carolina Board of Directors for nearly two decades.  During Tony’s tenure with the Board, the organization has grown its job training and placement services exponentially.  During the fiscal year that ended in June, Goodwill helped over 8,000 South Carolinians find employment.  Mr. Patrick Michaels, President and CEO for Goodwill Industries of the Update/Midlands South Carolina, said  that the Board has been fortunate to have a man like Tony in a leadership role for Goodwill on a national level.  The County agrees that we are fortunate to have Tony in a  leadership role at the County and appreciate his commitment to not only the County but our community and its citizens.

Thanks to these employees -  great examples of customer service in action.   Keep up the good work!!


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